Rani, Sri Panca, and Ratih Puspasari. “Metode CSI Dalam Penilaian Kepuasan Pasien Berbasis Online”. Jurnal Minfo Polgan 14, no. 2 (October 29, 2025): 2816-2825. Accessed June 29, 2026. https://jurnal.polgan.ac.id/index.php/jmp/article/view/15445.