Development of Web-based Single Channel Multi Steps Online Queuing System with Model View Controller

Authors

  • Yuvi Darmayunata Universitas Lancang Kuning, Indonesia
  • Mariza Devega Universitas Lancang Kuning, Indonesia
  • Yuhelmi Universitas Lancang Kuning, Indonesia

DOI:

10.33395/sinkron.v8i1.12003

Keywords:

Queuing, Online Queuing, Single Channel Multi Steps, MVC, Web

Abstract

Abstract: Improvement in service quality will be directly proportional to customer satisfaction. One form of improving the quality of services provided by a Government Institution engaged in the Health sector, namely the Health Center is an effective and efficient queue. This research is a follow-up research where previously an analysis and design of an online queuing system has been carried out. This study aims to make it easier for patients to take queue numbers in advance through the queue website, and patients can come based on a predetermined estimated time. This of course can minimize patient waiting time and also prevent the accumulation of patients in the waiting room of the puskesmas. Single Channel Multi Steps is one of four types of queues and is the type of queue currently running at the Siak Hulu I Kampar-Riau Health Center, while the Model View Controller (MVC) was chosen because it is a feature that makes it easy to create a Web-based application.

GS Cited Analysis

Downloads

Download data is not yet available.

References

Adam, S. I., & Andolo, S. (2019). A New PHP Web Application Development Framework Based on MVC Architectural Pattern and Ajax Technology. 2019 1st International Conference on Cybernetics and Intelligent System, ICORIS 2019, 1(August), 45–50. https://doi.org/10.1109/ICORIS.2019.8874912.

Burungale, S., Kurane, K., Mhatre, S., & Vora, P. D. (2018). Patient Queue Management System. International Journal of Engineering Science Invention (IJESI), 7(2), 39–41. www.ijesi.org%7C%7CVolumewww.ijesi.org

Devega, M., Zamzami, & Darmayunata, Y. (2022). Web-Based Online Queue Design at Puskesmas Siak Hulu I Kabupaten Kampar-Riau. Sinkron, 7(1), 120–127. https://doi.org/10.33395/sinkron.v7i1.11247.

Dissanayake, N. R., & Dias, G,K, A. (2017). Analysis of the impact of file formats for open data analytics efficiency: a case study with R. GSTF Journal on Computing (JOC), Volume 5(3), 40–44. https://doi.org/10.5176/2251-3043.

Jailia, M., Kumar, A., Agarwal, M., & Sinha, I. (2017). Behavior of MVC (Model View Controller) based Web Application developed in PHP and.NET framework. Proceedings of 2016 International Conference on ICT in Business, Industry, and Government, ICTBIG 2016. https://doi.org/10.1109/ICTBIG.2016.7892651.

Joseph, J. W. (2020). Queuing Theory and Modeling Emergency Department Resource Utilization. Emergency Medicine Clinics of North America, 38(3), 563–572. https://doi.org/10.1016/j.emc.2020.04.006.

Lee, H. Y., & Wang, N. J. (2019). Cloud-based enterprise resource planning with elastic model–view–controller architecture for Internet realization. Computer Standards and Interfaces, 64, 11–23. https://doi.org/10.1016/j.csi.2018.11.005.

Maulana, F. A., Nugroho, H. P. B. A., & Santoso, H. (2017). RUKITON - Smart queue reservation system for medical center. 2017 IEEE 8th Control and System Graduate Research Colloquium, ICSGRC 2017 - Proceedings, August, 159–163. https://doi.org/10.1109/ICSGRC.2017.8070587.

Mital, K. M. (2018). Queuing analysis for outpatient and inpatient services : a case study. 48(3), 419–439. https://doi.org/10.1108/00251741011037783.

Mufid, M. R., Basofi, A., Al Rasyid, M. U. H., Rochimansyah, I. F., & Rokhim, A. (2019). Design an MVC Model using Python for Flask Framework Development. IES 2019 - International Electronics Symposium: The Role of Techno-Intelligence in Creating an Open Energy System Towards Energy Democracy, Proceedings, Mvc, 214–219. https://doi.org/10.1109/ELECSYM.2019.8901656.

Mukarrama, F. A., Nur’Eni, N., & Fadjryani, F. (2017). Sistem Antrian Single Channel - Multiple Phase dalam Meningkatkan Pelayanan Pembayaran Pajak Kendaraan Bermotor di Kantor Sistem Administrasi Manunggal Satu Atap (SAMSAT) Kota Palu. Natural Science: Journal of Science and Technology, 6(2), 175–186. https://doi.org/10.22487/25411969.2017.v6.i2.8666.

Pramudhita, A. N. (2018). Queue model in health facilities information system. Proceeding - 2017 5th International Conference on Electrical, Electronics and Information Engineering: Smart Innovations for Bridging Future Technologies, ICEEIE 2017, 2018-Janua, 152–157. https://doi.org/10.1109/ICEEIE.2017.8328780.

Purwanda, S. anas, & Indarti, S. (2019). Analysis of Single Channel-Multi Phase Queue Model. Journal of Research in Management, 2(1), 1–7. https://doi.org/10.32424/jorim.v2i1.59.

Sunardi, A., & Suharjito. (2019). MVC architecture: A comparative study between laravel framework and slim framework in freelancer project monitoring system web based. Procedia Computer Science, 157, 134–141. https://doi.org/10.1016/j.procs.2019.08.150.

.

Zamzami, Devega, M., & Darmayunata, Y. (2019). Analisis antrian single channel multi steps pada puskesmas siak hulu i kabupaten kampar-riau. 04, 46–53.

Downloads


Crossmark Updates

How to Cite

Darmayunata, Y. ., Devega, M. ., & Yuhelmi , Y. . (2023). Development of Web-based Single Channel Multi Steps Online Queuing System with Model View Controller. Sinkron : Jurnal Dan Penelitian Teknik Informatika, 7(1), 390-397. https://doi.org/10.33395/sinkron.v8i1.12003

Issue

Vol. 7 No. 1 (2023): Articles Research Volume 7 Issue 1, 2023

Section

Articles

License

Copyright (c) 2023 Mariza Devega, Yuvi Darmayunata, Yuhelmi

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

Crossref
Scopus
Google Scholar
Europe PMC