Astuti, T. P. ., Elmayati, E., & Hasanah, T. . (2022). Analysis of e-Service quality performance at BKPSDM Lubuklinggau web-based using E-Govqual and Importance Perfomance Analysis (IPA) methods. Sinkron : Jurnal Dan Penelitian Teknik Informatika, 6(3), 1017-1027. https://doi.org/10.33395/sinkron.v7i3.11444