AINUN, N. .; SIHOMBING, V. .; MASRIZAL, M. Application of the Servqual method to analyze the satisfaction level of hotel services and facilities . Sinkron : jurnal dan penelitian teknik informatika, [S. l.], v. 5, n. 2, p. 239-250, 2021. DOI: 10.33395/sinkron.v5i2.10862. Disponível em: https://jurnal.polgan.ac.id/index.php/sinkron/article/view/10862. Acesso em: 13 nov. 2024.