ZAHRO, A. C. .; ALZAMI, F.; SANI, R. R. .; FAHMI, A.; MEGANTARA, R. A.; NAUFAL, M.; AZIES, H. A.; ISWAHYUDI, I. Fairer Public Complaint Classification on LaporGub: Integrating XLM-RoBERTa with Focal Loss for Imbalance Data. Sinkron : jurnal dan penelitian teknik informatika, [S. l.], v. 9, n. 4, p. 1850-1862, 2025. DOI: 10.33395/sinkron.v9i4.15260. Disponível em: https://jurnal.polgan.ac.id/index.php/sinkron/article/view/15260. Acesso em: 1 may. 2026.