ONGKO, B. K. .; VITIANINGSIH, A. V.; CAHYONO, D. .; LIDYA MAUKAR, A. .; FITRI ANA WATI, S. . Emotion-Based Multi-Class Sentiment Analysis Of FirstMedia Customers Reviews Using SVM With Kernel Comparison. Sinkron : jurnal dan penelitian teknik informatika, [S. l.], v. 10, n. 1, p. 550-559, 2026. DOI: 10.33395/sinkron.v10i1.15644. Disponível em: https://jurnal.polgan.ac.id/index.php/sinkron/article/view/15644. Acesso em: 24 jun. 2026.