Ongko, Bagus Kustiono, Anik Vega Vitianingsih, Dwi Cahyono, Anastasia Lidya Maukar, and Seftin Fitri Ana Wati. “Emotion-Based Multi-Class Sentiment Analysis Of FirstMedia Customers Reviews Using SVM With Kernel Comparison”. Sinkron : jurnal dan penelitian teknik informatika 10, no. 1 (January 8, 2026): 550-559. Accessed June 24, 2026. https://jurnal.polgan.ac.id/index.php/sinkron/article/view/15644.