Nimasari, Azza, Galuh Wilujeng Saraswati, and Erba Lutfina. “Improving Multi-Class Public Complaint Classification With LSTM, Word2Vec, and Random Oversampling”. Sinkron : jurnal dan penelitian teknik informatika 10, no. 2 (April 2, 2026): 1094-1103. Accessed April 18, 2026. https://jurnal.polgan.ac.id/index.php/sinkron/article/view/15975.