1.
Caturkusuma RM, Alzami F, Nurhindarto A, Sulistiyono MT, Irawan C, Kusumawati Y. Predicting IT Incident Duration using Machine Learning: A Case Study in IT Service Management. SinkrOn [Internet]. 2025Jan.8 [cited 2026Apr.29];9(1):8-19. Available from: https://jurnal.polgan.ac.id/index.php/sinkron/article/view/14310