Nimasari A, Saraswati GW, Lutfina E. Improving Multi-Class Public Complaint Classification with LSTM, Word2Vec, and Random Oversampling. SinkrOn [Internet]. 2026Apr.2 [cited 2026Apr.18];10(2):1094-103. Available from: https://jurnal.polgan.ac.id/index.php/sinkron/article/view/15975