Saphira REV, Suhendra CD, Indrayani L. Customer Complaint Classification at PT Pos Indonesia Manokwari Using Naive Bayes and Random Forest. SinkrOn [Internet]. 2026Jul.5 [cited 2026Jul.8];10(3):1319-2. Available from: https://jurnal.polgan.ac.id/index.php/sinkron/article/view/16280