Evaluation of Mobile Academic Information System with Notifications Using Heuristic Evaluation and WCAG-EM

Authors

  • I Gede Pradipta Adi Nugraha Universitas Pendidikan Ganesha, Indonesia
  • Gede Indrawan Universitas Pendidikan Ganesha, Indonesia
  • Ahmad Asroni Institut Bisnis dan Teknologi Indonesia
  • I Gede Aris Gunadi Universitas Pendidikan Ganesha, Indonesia

DOI:

10.33395/sinkron.v9i2.14675

Keywords:

Heuristic Evaluation, Mobile Information System, Partial Color Blindness, WCAG-EM

Abstract

SIsKA-NG Mobile is a mobile information system that provides specific information related to students’ study activities in the Computer Science Study Program at Universitas Pendidikan Ganesha. This newly developed application has never been evaluated. Therefore, it is necessary to evaluate the accessibility and interface for improvement. This study focuses on the analysis related to the application accessibility of partial color blindness users, using the WCAG-EM method and the heuristic evaluation method. Based on the accessibility evaluation results on the first development, it was found that SIsKA-NG mobile did not fully meet the standards of the mobile application, while based on the results of the heuristic evaluation, it was found 24 problems, where 8 problems with the highest severity rating (Catastrophic), 7 problems with high priority (Major), and others related to low priority (Minor) problems and insignificant problems. The subsequent development to enhance the quality of the interface and accessibility of SIsKA-NG Mobile used those findings as a reference so that this application can meet the needs of all users more effectively and inclusively.

GS Cited Analysis

Downloads

Download data is not yet available.

References

Gunawan, I. M. A. O., Indrawan, G., & Sariyasa, S. (2021). The development of academic progress information system using incremental models based on usability evaluation and white box testing. SINTECH (Science and Information Technology) Journal, 4(1), 67–78. https://doi.org/10.31598/sintechjournal.v4i1.661

Sandhiyasa, I. M. S., Gunadi, I. G. A., & Indrawan, G. (2022). The evaluation of the academic progress information system SIsKA-NG Mobile based on heuristic and user experience. International Journal of Modern Education and Computer Science, 14(2), 55–64. https://doi.org/10.5815/ijmecs.2022.02.05

Indrawan, G., Gunawan, I. M. A. O., & Sariyasa, S. (2020). The usability evaluation of academic progress information system (SIsKA-NG). Advances in Science, Technology and Engineering Systems Journal, 5(2), 460-468. https://doi.org/10.25046/aj050259

Azizi, A., et al. (2021). Usability evaluation of hospital information system according to heuristic evaluation. Frontiers in Health Informatics, 10(1), 69. https://doi.org/10.30699/fhi.v10i1.271

Ali, G., Dida, M. A., & Sam, A. E. (2022). Heuristic evaluation and usability testing of G-MoMo applications. Journal of Information Systems Engineering and Management, 7(3), 15751. https://doi.org/10.55267/iadt.07.12296

Kirkpatrick, A., O’Connor, J., Campbell, A., & Cooper, M. (2024). Web content accessibility guidelines (WCAG) 2.1. Retrieved December 12, 2024, from https://www.w3.org/TR/WCAG21/

Shah, H. (2024). Enhancing web accessibility - navigating the upgrade of design systems from WCAG 2.0 to WCAG 2.1. International Journal of Web & Semantic Technology, 15(1), 1–16. https://doi.org/10.5121/ijwest.2024.15101

Brown, J. D. (2021). Analysis of free browser-based accessibility tools: WCAG 2.1 evaluation of Mississippi Gulf Coast public library websites. SLIS Connecting, 10(2), 101–115. https://doi.org/10.18785/slis.1002.10

Hossain, M. I. (2023). Software development life cycle (SDLC) methodologies for information systems project management. International Journal for Multidisciplinary Research, 5(5). https://doi.org/10.36948/ijfmr.2023.v05i05.6223

Santoso, H. B., Schrepp, M., Hasani, L. M., Fitriansyah, R., & Setyanto, A. (2022). The use of user experience questionnaire plus (UEQ+) for cross-cultural UX research: Evaluating Zoom and Learn Quran Tajwid as online learning tools. Heliyon, 8(11), e11748. https://doi.org/10.1016/j.heliyon.2022.e11748

Hernández-Campos, M., Thomaschewski, J., & Law, Y. C. (2023). Results of a study to improve the Spanish version of the user experience questionnaire (UEQ). International Journal of Interactive Multimedia and Artificial Intelligence, 8(4), 202. https://doi.org/10.9781/ijimai.2022.11.003

Benaida, M. (2023). Developing and extending usability heuristics evaluation for user interface design via AHP. Soft Computing, 27(14), 9693–9707. https://doi.org/10.1007/s00500-022-07803-4

Kumar, B. A., Goundar, M. S., & Chand, S. S. (2020). A framework for heuristic evaluation of mobile learning applications. Education and Information Technologies, 25(4), 3189–3204. https://doi.org/10.1007/s10639-020-10112-8

Nielsen, J. (2024). 10 usability heuristics for user interface design. Retrieved December 12, 2024, from https://www.nngroup.com/articles/ten-usability-heuristics

Fish, A. L., Alketbi, M., & Baillif, S. (2021). Evaluation of a new test for the diagnosis of congenital dyschromatopsia in children: The color vision evaluation test. American Journal of Ophthalmology. https://doi.org/10.1016/j.ajo.2020.11.003

Bile, A., Bile, G., Pepino, R., & Tari, H. (2023). Innovative and non-invasive method for the diagnosis of dyschromatopsia and the re-education of the eyes. Research on Biomedical Engineering. https://doi.org/10.1007/s42600-023-00263-1

Verou, L. (2023). GitHub - contrast-ratio: A tool to calculate the contrast ratio between any two valid CSS colors. Retrieved December 12, 2024, from https://github.com/LeaVerou/contrast-ratio

Downloads


Crossmark Updates

How to Cite

Nugraha, I. G. P. A. ., Indrawan, G. ., Asroni, A., & I Gede Aris Gunadi. (2025). Evaluation of Mobile Academic Information System with Notifications Using Heuristic Evaluation and WCAG-EM. Sinkron : Jurnal Dan Penelitian Teknik Informatika, 9(2), 762-775. https://doi.org/10.33395/sinkron.v9i2.14675

Most read articles by the same author(s)