Compliance-by-Design for Bonded Warehouses: A Web-Based Inventory System with CEISA-Verified Gate Control and D&M Success Evaluation

Authors

  • Aditya Kurnia Priyambodo Information System, Faculty of Computer Science, Universitas Dian Nuswantoro, Semarang, Indonesia
  • Farrikh Alzami Faculty of Computer Science, Universitas Dian Nuswantoro
  • Aris Nurhindarto Information System, Faculty of Computer Science, Universitas Dian Nuswantoro, Semarang, Indonesia
  • Agus Winarno Information System, Faculty of Computer Science, Universitas Dian Nuswantoro, Semarang, Indonesia
  • Lalang Erawan Information System, Faculty of Computer Science, Universitas Dian Nuswantoro, Semarang, Indonesia
  • Suharnawi Suharnawi Information System, Faculty of Computer Science, Universitas Dian Nuswantoro, Semarang, Indonesia
  • MY. Teguh Sulistyono Information System, Faculty of Computer Science, Universitas Dian Nuswantoro, Semarang, Indonesia

DOI:

10.33395/sinkron.v10i1.15795

Keywords:

Action Research, Bonded Warehouse, DeLone & McLean Model, Information Systems, Inventory Management

Abstract

In bonded warehouses, manual inventory procedures pose serious risks to both operational effectiveness and regulatory compliance. This study aims to develop and then implement inventory management of a web-based information system intended to reduce these risks using an action research methodology. The DeLone & McLean IS Success Model was used to evaluate the system's efficacy. Information quality, system quality, and service quality are strong positive drivers of both use and user satisfaction, according to an analysis based on data from 15 key users. The system's Net Benefits, which were measured by a 99% decrease in reporting time and a substantial reduction of data entry errors, are thus highly predicted by these factors. The high scores in Use (4.8) and Net Benefits (4.8) confirm that the system was not only technically proficient but also delivered tangible, strategic value to the organization. Structural model analysis confirmed that Information Quality, System Quality, and Service Quality significantly influence Use and User Satisfaction (> 0.40, p < 0.01), with an R² of 0.645 indicating substantial explanatory power. This study concludes that the system is a highly effective solution for enhancing compliance, accuracy, and operational performance in a bonded warehouse environment. This action research study successfully addressed the complex operational and regulatory challenges inherent in bonded warehouse management. The primary limitation is the single-site case study design. Future work could involve a comparative study across multiple bonded warehouses to identify more universal best practices and contextual factors that influence system success.

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How to Cite

Priyambodo, A. K., Alzami, F., Nurhindarto, A., Winarno, A., Erawan, L., Suharnawi, S., & Sulistyono, M. T. (2026). Compliance-by-Design for Bonded Warehouses: A Web-Based Inventory System with CEISA-Verified Gate Control and D&M Success Evaluation. Sinkron : Jurnal Dan Penelitian Teknik Informatika, 10(1), 741-754. https://doi.org/10.33395/sinkron.v10i1.15795

Issue

Vol. 10 No. 1 (2026): Article Research January 2026

Section

Articles

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Copyright (c) 2026 Aditya Kurnia Priyambodo, Farrikh Alzami, Aris Nurhindarto, Agus Winarno, Lalang Erawan, Suharnawi Suharnawi, MY. Teguh Sulistyono

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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